MINIMUMS & SHIPPING PRICES

UNITED KINGDOM

Minimum Wholesale Order Value - £80

• Free delivery on orders over £150
• £8 delivery fee for orders under £150

INTERNATIONAL

Minimum Wholesale Order Value - £80 (equivalent in your local currency)

• International delivery charged at cost, calculated at the checkout
• You can shop on Faire or Peeba where available in your region.
• New to Faire? Sign up using this link

For customers in the USA - please note that you may be charged a 10% tariff and additional duties when your order arrives in your country. These charges are assessed by U.S. Customs upon arrival and are beyond our control. Where possible we ship with Royal Mail and include the cost of the tariff in your pre-paid shipping price.

DISPATCH TIMES

We aim to dispatch your order within 2 working days.

All orders ship from the U.K.

We ship 9am-4pm Monday-Friday, excluding U.K. public holidays. If your order requires payment before shipping, our dispatch times are 2 working days from receipt of payment.

We're a tiny team so at busy times of the year and for large orders we may take a little longer to dispatch your order. We’ll always let you know as soon as possible if there are any unexpected delays with your order.

Let us know at the checkout if you would like to schedule a ship date in the future.

For urgent orders please contact us and we’ll do our best to meet your requirements.

 

PACKAGING 

All our products are available with retail ready, recyclable packaging options.

At the checkout you'll be asked how you would like your greeting cards packaged; packaging-free (no sleeve, no sticker) or wrapped in biodegradable, clear sleeves.

Gift wrap sheets are sent packaging-free. Sheets are shipped rolled together with with protective shipping packing.

Art Prints are packaged with a recycled grey-board backing, information slip and biodegradable clear sleeve.

We're partnered with a female founded, eco-conscious fulfilment centre, so our orders are shipping out faster and with less impact on the environment than ever. All our wholesale orders are shipped in boxes that are 100% recyclable. Orders are shipped in second use packaging where possible, and where we ship in new, corrugated cardboard boxes the boxes contain an average of 76% recycled fibres. We seal our packages with recyclable paper tape with natural rubber adhesive. If you have any specific packaging requirements let us know when you order.

CANCELLATIONS & RETURNS

All orders are firm sale unless they are faulty or damaged. We do our absolute best to make sure our products arrive safely but if any accidents or mistakes happen in transit let us know within 48 hours of receipt via email to hello@sisterpaperco.com

Once an order has been dispatched we are unable to make changes to your order. Please let us know of any changes within 24 hours of placing your order via email to hello@sisterpaperco.com

OUTLETS

Goods must be sold in the retail outlet agreed and may not be sold through any third party marketplaces such as Amazon, Facebook, Etsy or eBay etc. We are currently only accepting applications from brick & mortar retail locations.

PAYMENTS

All our products are supplied at the current list prices. Log in to view prices.

ORDERS FROM THE UK
Make payment at the checkout by Klarna, bank transfer or card.
Opening order : Proforma
Following orders : Net30 - email us to apply for credit and if approved select credit terms at the checkout.

INTERNATIONAL CUSTOMERS
Make payment at the checkout by card or Klarna where available in your region.
All orders: Proforma

If you would like to shop with Net60 payment terms, shop with us on Faire.

All products remain the property of Sister Paper Co. until paid for in full.

VAT

UK VAT No. 434041925
If you are based in the EU, please note you will be charged VAT when the products arrive in your country.

Are you GPSR compliant?

Yes, we are compliant with the General Product Safety Regulation (GPSR) for selling to EU customers. Our appointed EU GPSR Authorised Representative is Easy Access System Europe Oü (16879218), located at Mustamäe tee 50, 10621, Tallinn, Estonia. If needed, you can contact them at gpsr.requests@easproject.com or +358 40 500 3575.

BUSINESS INFORMATION

Registered Business address:
Sister Paper Co. Ltd. Apartment 38, 4 St. James’s Crescent, Brixton. London. SW9 7BY
hello@sisterpaperco.com

COPYRIGHT

COPYRIGHT© Sister Paper Co. Ltd 2021-2025 | All rights reserved.